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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Goverlan Reach Remote Control (RC) is a remote desktop support software option for IT specialists. [6] Goverlan allows for remote control and desktop sharing.With Goverlan, administrators can remote shadow multiple client sessions in a single pane and multiple administrators can participate in a single remote control session. [7]
RemotePC is a remote access and remote control software application, developed and owned by IDrive Inc., a software company based in Calabasas, California, United States. [ 2 ] [ 3 ] Its core function is in enabling remote access and maintenance to computers and other devices.
Remote Desktop Connection (RDC, also called Remote Desktop or just RD) [1] is the client application for RDS. The program has the filename mstsc.exe and in Windows 2000 and prior, it was known as Microsoft Terminal Services Client (MSTSC or tsclient). [2] [3] It allows a user to remotely log into a networked computer running the Remote Desktop ...
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
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