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Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
For more information on how to install an updated version of Adobe Flash Player on your computer, please see our help article A video won't play or display properly. A Red X appears while trying to play a video.
• Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...
If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.
Tap on a message to open it and then tap the trash can icon in the lower left. To delete multiple messages simultaneously: Tap the icon to the left of the sender's name on each message to delete. This will show the selection squares for all of the list. Tap the trash icon in the lower left.
With the new AOL mobile app, access your AOL email anywhere and receive instant email notifications. Stay on top of breaking news, trending videos and much more!
The AOL app is available for Android devices running Android 9.0 or newer. Open the Google Play Store on your device. Type "AOL" in the search field. Choose AOL - News, Mail & Video from the search results. Tap Install. Tap Open. If you're unable to update the AOL app, use the webmail version.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.