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A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business ...
Most hotel establishments consist of a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel, middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and hierarchy varies by hotel ...
Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager , owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the ...
Hospitality management may refer to: Hotel management occupation, the practice of running hotels; Hospitality industry management positions; Hospitality management studies, the academic study of the running of hotels, restaurants, and travel and tourism-related business.
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Hospitality management studies – Study of the hospitality industry; Hospitality law – Legal or social practice; Hotel manager – Person managing a hotel; Maître d'hôtel – Manager of the public part of a formal restaurant; Nanawatai – Pashtun concept of sanctuary at all costs; Reciprocal altruism – Form of behaviour between organisms
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