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Promontory Financial Group, a wholly owned subsidiary of IBM (through their Consulting arm), is a global consulting firm that advises clients on a variety of financial services matters, including regulatory issues, compliance, risk management, liquidity, restructuring, acquisitions, due diligence, internal investigations and cyber security.
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
GLG (Gerson Lehrman Group, Inc.) is a financial and global information services consulting company headquartered in New York City. The company provides financial information and advises investors and consultants with business clients seeking expert advice. [2] It is the world's largest expert network, with over 1,000,000 freelance consultants. [3]
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"My dream job was to work in investment banking," says Sun Zhan as he prepares to start his shift as a waiter in a hot pot restaurant in the southern city of Nanjing. The 25-year-old recently ...