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  2. What Is CRM (Customer Relationship Management)? - Salesforce

    www.salesforce.com/crm/what-is-crm/?bc=OTH

    Customer relationship management software like Salesforce CRM can give you a clear, unified customer profile — a single, simple, secure, and customizable dashboard with a customer’s purchase history, order status, outstanding customer service issues, and more. This information can be invaluable, especially since 70% of customers expect every representative they contact to know their ...

  3. Salesforce CRM offers AI-powered, cloud-based customer relationship management (CRM) software that makes it easier for companies to build customer relationships, be more productive, and increase efficiency. This helps businesses of all sizes and in all industries conect with customers and prospects at scale.

  4. What Is CRM Software? A Comprehensive Guide | Salesforce US

    www.salesforce.com/crm/what-is-crm/software

    Customer relationship management (CRM) software is a technology that makes it easy for different departments across a business to share the latest information about their customers and prospects. The software that powers CRM helps companies build stronger relationships, simplify processes, increase productivity, and grow revenue. ...

  5. CRM is an acronym for customer relationship management. It’s a technology used by any kind of business or organization, large or small, to manage and support customer relationships. CRM technology helps organizations build and grow relationships across the entire customer lifecycle, including marketing, sales, commerce, service, and IT.

  6. What is a CRM System? Everything You Need to Know

    www.salesforce.com/crm/what-is-crm/crm-systems

    A customer relationship management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media, and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps. CRMs can help every team work better.

  7. The 11 Greatest Benefits of CRM Platforms | Salesforce US

    www.salesforce.com/crm/benefits-of-crm/?bc=OTH

    CRM, or customer relationship management, is a system for managing all of your company’s interactions with current and potential customers to improve relationships to grow your business. Today’s CRM tools foster collaboration, can easily access all of your customer data from multiple sources, and use AI to boost productivity — all in one ...

  8. 5 CRM Examples That Will Inspire Any Team - Salesforce

    www.salesforce.com/crm/examples/?bc=OTH

    Managing customer relationships is critical to business success, and a customer relationship management (CRM) platform lets companies large and small organize, automate, and synchronize every facet of customer interactions. CRMs include platforms built to manage marketing, sales, customer service, and support, all connected to help businesses work more effectively.

  9. Já sabemos que CRM é a sigla usada para "Customer Relationship Management" (Gestão de Relacionamento com o Cliente). Porém, a definição de CRM vai além: é uma gestão 360º de vendas, marketing, atendimento e todos os pontos de contato. Estamos na era do cliente, da transformação digital, das novas tecnologias.

  10. CRM is an acronym for customer relationship management. It’s a technology used by any kind of business or organisation, large or small, to manage and support customer relationships. CRM technology helps organisations build and grow relationships across the entire customer lifecycle, including marketing, sales, commerce, service, and IT.

  11. What is Salesforce? | What does Salesforce do? | Salesforce US

    www.salesforce.com/products/what-is-salesforce/?bc=OTH

    Salesforce is cloud-based CRM software (What is CRM?). It makes it easier for companies to find more prospects, close more deals, and connect with customers in a whole new way, so they can provide them with amazing service at scale. Salesforce brings together all your data, from any source. Unite your sales, service, marketing, commerce, and IT ...