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E-consult is a web-enabled system and process, where primary care clinicians and specialists are able to communicate, share clinical information and consult electronically to manage patient care. [2] It reduces the specialty referral and appointment process to just a few days, which increases the speed delivery for patient care services. [3]
Health 3.0 has also been described as the idea of semantically organizing electronic health records to create an Open Healthcare Information Architecture. [6] Health care could also make use of social media, and incorporate virtual tools for enhanced interactions between health care providers and consumers/patients.
Health communication is the study and practice of communicating promotional health information, such as in public health campaigns, health education, and between doctor and patient. [1] The purpose of disseminating health information is to influence personal health choices by improving health literacy.
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Providing patients with information is central to patient-centered health care and this has been shown to have some positive effects on health outcomes. [22] Providing patients with access to their health records including medical histories and test results via an electronic health record is a legal right in some parts of the world. [22]
The concept of Open Access to Communication Resources is central in the ongoing transformation of the communication market from a "vertically integrated" market with a few operators owning and operating everything between the physical medium and the end-user, to an "open horizontal market" with an abundance of actors operating on different levels and providing value added services on top of ...
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The importance of nonverbal communication is noted. [1] The model is based on 71 skills and techniques that improve patient interviews. [2] These include maintaining eye contact, active listening (not interrupting, giving verbal cues), summarizing information frequently, asking about patient ideas and beliefs, and showing empathy. [2]