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  2. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/.../using-the-web-in-aol-desktop-gold

    In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in ...

  5. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    If this does not resolve the issue, try setting the Video Acceleration to None by dragging the slider bar to the extreme left. Install computer updates or update your video driver. Install all applicable drivers, firmware or software updates on your computer and update your video driver. If you are not sure how to install computer updates or ...

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Messages are often delivered right way though very rarely there may be a delay in transit.

  7. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    If you can't see the image, make sure your browser preferences are set to display images and try again. Alternatively, you can listen to the image challenge by clicking on the audio icon. Don't let a CAPTCHA catch you off guard. Learn what to do if you see an image challenge when trying to send AOL Mail.

  8. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Uninstall Desktop Gold. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  9. Windows thumbnail cache - Wikipedia

    en.wikipedia.org/wiki/Windows_thumbnail_cache

    The file is created locally among the images, however, preventing system wide use of the data and creating additional data load on removable devices. [3] Windows XP Media Center Edition also creates ehthumbs.db which holds previews of video files. Each thumbnail created in a directory is represented in this database file as a small JPEG file ...