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Due to the large demand for landlines in Lahore and Karachi, in 2009, PTCL decided to increase the 7-digit subscriber numbers to 8-digits, adding "9" before existing Government numbers and "3" before the others (e.g. the number 042–7878787 before 2009, was changed to 042–37878787).
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In addition, customer service was poor; fixing a problem may have taken an average of 10 to 15 days. Despite this, consumers had to stick with PTCL, as they had no other options. This prompted the government to take a series of actions to improve the service by opening the telecommunications market. [2]
Number Prefix Technology Services Ownership Total Subscribers as of November 2024 [1] Mainland Pakistan AJ&K/Gilgit-Baltistan; 1 Jazz (PMCL - Pakistan Mobile Communications Limited) 410 / 01 410 / 07 030x 032x 2G: 900 MHz (GPRS, EDGE) 4G: 900 (B8) / 1800 (B3) / 2100 (B1) MHz (LTE/LTE-A) 900 / 1800 MHz (GPRS, EDGE) Mobile Broadband VoLTE / VoWiFi
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In December 2023, Telenor ASA decided to sell its subsidiary, Telenor Pakistan, to PTCL for $385 million. [4] As of November 2024, Telenor Pakistan has a total subscriber base of 43 million in Pakistan, among which 25 million are 4G/LTE subscribers. With a market share of 22%, it is currently the third largest mobile phone network in Pakistan. [5]
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