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The normal telephone number, 111, is for most callers who are able to use a telephone without difficulty. This number is free to call from mobile phones as well as landlines, and was adopted across Scotland in April 2014 to replace the old number, 08454 24 24 24 which has been phased out.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
106 – emergency number in Australia for textphone/TTY; 108 – emergency number in India (22 states) 110 – emergency number mainly in China, Japan, Taiwan; 111 – emergency number in New Zealand; 112 – emergency number across the European Union and on GSM mobile networks across the world; 119 – emergency number in Jamaica and parts of Asia
The NHS commissions most emergency medical services through the 14 NHS organisations with ambulance responsibility across the UK (11 in England, one each in the other three countries). As with other emergency services, the public normally access emergency medical services through one of the valid emergency telephone numbers (either 999 or 112). [2]
Telephone numbers were displayed preceded by the exchange name, ... and the NHS 24 08454 24 24 24 line (in Scotland). 111: NHS 111 (non-emergency calls) ...
NHS 24 runs a telephone advice and triage service that cover the out of hours period, more recently also providing a national telehealth service. [34] NHS Education for Scotland [35] (training and e-library) NHS National Services Scotland [36] It is the common name for the Common Services Agency (CSA) providing services for NHS Scotland boards.
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The main roll-out was originally meant to be finished by April 2013 [24] but was not completed until February 2014. [25] In Scotland, the NHS24 service moved from 0845 424 2424 to 111 on 29 April 2014. [26] [27] NHS 111 Wales (formally NHS Direct Wales) can now be accessed through the 111 number. [28]