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Other notable Amazon services on the phone include X-Ray, used for identifying and finding information about media; Mayday, the 24-hour customer service tool; and Firefly, a tool for automatically recognizing text, sounds, and objects, and offering a way to buy recognized items through Amazon's online store. [8] The phone received mixed reviews.
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As customer reviews have become integral to Amazon marketing, reviews have been challenged on accuracy and ethical grounds. [358] In 2004, The New York Times [359] reported that a glitch in the Amazon Canada website revealed that a number of book reviews had been written by authors of their own books or of competing books. Amazon changed its ...
Carphone Warehouse, one of the largest UK phone retailers, offers unlocked phones with most PAYG deals. [citation needed] As of January 1, 2014, all phones sold by 3 UK are unlocked. Phones bought before this date will be unlocked for free. [71] On 17 December 2019, Ofcom announced that it would explore a mandate banning SIM locking. [72]
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
Examples include e-readers, headphones, tablets, smart home devices, cell phones, routers and video games. Some accepted items will show an additional discount of up to 20% off a new Amazon device ...