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  2. Low confidence in NHS complaints process ‘stops patients ...

    www.aol.com/low-confidence-nhs-complaints...

    Figures published in October show the total number of all reported written complaints in the NHS in 2023/24 was 241,922, an increase of 5.4% compared with the 229,458 reported in the previous 12 ...

  3. Parliamentary and Health Service Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Parliamentary_and_Health...

    The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).

  4. NHS Professionals - Wikipedia

    en.wikipedia.org/wiki/NHS_Professionals

    NHS Professionals supplies clinical and non-clinical temporary staff to the NHS and provides workforce services to health and care organisations. It operates a membership base of healthcare professionals (known as 'Bank Members') who work flexible shifts and longer-term placements at more than 130 acute and community NHS Trusts and other health and care organisations across the UK and the ...

  5. Agenda for Change - Wikipedia

    en.wikipedia.org/wiki/Agenda_for_Change

    Agenda for Change (AfC) is the current National Health Service (NHS) grading and pay system for NHS staff, with the exception of doctors, dentists, apprentices and some senior managers. It covers more than 1 million people and harmonises their pay scales and career progression arrangements across traditionally separate pay groups, in the most ...

  6. NHS ‘marking own homework’ over complaints - AOL

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  8. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    In the majority of cases, a grievance in a workplace is filed due to a breach of labour law. Though labour law can be different from country to country, there is a general understanding of this particular laws meaning and relationship to employees and employers.

  9. Unfair labor practice - Wikipedia

    en.wikipedia.org/wiki/Unfair_labor_practice

    An unfair labor practice (ULP) in United States labor law refers to certain actions taken by employers or unions that violate the National Labor Relations Act of 1935 (49 Stat. 449) 29 U.S.C. § 151–169 (also known as the NLRA and the Wagner Act after NY Senator Robert F. Wagner [1]) and other legislation.