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Check Items: The TV will perform and evaluation on the selected internal component selected from the list and identify any failures. LG Remote Service: Get an access code to grant a LG Support agent access to your LG TV for diagnosing and troubleshooting issues.
Problems with the TV network can prevent you from using apps on your LG Smart TV. Most issues can be resolved by checking your network setup and following a few troubleshooting steps.
LG Product Support & Contact Information. Find user guides, video tutorials, software downloads and more. Our customer service experts are here to help.
In the event that your LG TV produces sound but fails to show a picture, potential causes could include a loose or faulty cable, incorrect input settings, or, in rare instances, a TV malfunction.
Immediate Support, 24/7. Browse articles about LG product repair information, installation guides, troubleshooting, how-to-use and other useful tips for your LG appliances and devices.
Request and schedule repair services for your LG Mobile Device, Kitchen and Laundry Appliance, TV/Audio/Video and Computer conveniently online.
Problems may arise with your LG TV apps, internet connection, or settings that make you want to reset the TV and start over. A factory reset reverts all settings on the TV to the way they were out of the box.
If your LG TV produces sound OK but no picture, you can check the TV by performing an image test. If you have a problem with the set-top box or with the cable, the sound may be produced OK, but not the picture. In this case, you may try resetting the set-top box to solve the problem.
Find the issues and solutions for your product here. Get LG help & customer support with our range of user guides, video tutorials, software downloads and more.
Schedule your flat-rate repair with LG certified technicians. All repairs are guaranteed and use genuine LG parts and accessories. Find an LG Authorized Service Center near you.