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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Custom software - Wikipedia

    en.wikipedia.org/wiki/Custom_software

    Custom software (also known as bespoke software or tailor-made software) is software that is developed specifically for some specific organization or other user. As such, it can be contrasted with the use of out-of-the-box software packages developed for the mass market, such as commercial off-the-shelf software, or existing free software.

  4. Statistical process control - Wikipedia

    en.wikipedia.org/wiki/Statistical_process_control

    Statistical process control (SPC) or statistical quality control (SQC) is the application of statistical methods to monitor and control the quality of a production process. This helps to ensure that the process operates efficiently, producing more specification-conforming products with less waste scrap. SPC can be applied to any process where ...

  5. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [4] The objective of BPMN is to support ...

  6. Flow control (data) - Wikipedia

    en.wikipedia.org/wiki/Flow_control_(data)

    Flow control (data) Not to be confused with Control flow. In data communications, flow control is the process of managing the rate of data transmission between two nodes to prevent a fast sender from overwhelming a slow receiver. Flow control should be distinguished from congestion control, which is used for controlling the flow of data when ...

  7. Open data - Wikipedia

    en.wikipedia.org/wiki/Open_data

    Open data may include non-textual material such as maps, genomes, connectomes, chemical compounds, mathematical and scientific formulae, medical data, and practice, bioscience and biodiversity. A major barrier to the open data movement is the commercial value of data. Access to, or re-use of, data is often controlled by public or private ...

  8. Data mining - Wikipedia

    en.wikipedia.org/wiki/Data_mining

    t. e. Data mining is the process of extracting and discovering patterns in large data sets involving methods at the intersection of machine learning, statistics, and database systems. [1] Data mining is an interdisciplinary subfield of computer science and statistics with an overall goal of extracting information (with intelligent methods) from ...

  9. Flowchart - Wikipedia

    en.wikipedia.org/wiki/Flowchart

    A simple flowchart representing a process for dealing with a non-functioning lamp. A flowchart is a type of diagram that represents a workflow or process. A flowchart can also be defined as a diagrammatic representation of an algorithm, a step-by-step approach to solving a task. The flowchart shows the steps as boxes of various kinds, and their ...