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Cisco acquired SCCP technology when it acquired Selsius Corporation in 1998. [3] For this reason the protocol is also referred to in Cisco documentation as the Selsius Skinny Station Protocol. Another remnant of the origin of the Cisco IP phones is the default device name format for registered Cisco phones with CallManager.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...
These systems eliminate geographic restrictions on phone numbers, enabling users to maintain local numbers in any area code regardless of their physical location. For example, a user can operate a New York phone number while residing in Tokyo, facilitating global mobility and reducing international communication costs.
Fixed-mobile integration (where a call can be switched back and forth between a cell phone and a desk phone, mid-call, without breaking the session) Soft phone (a client application that operates on a laptop computer and can make phone calls, just like a regular desk phone. This allows for remote work by the user with an office phone number)
Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated.
Users could double-click a voicemail from their email inbox and hear the message through their PC or a phone next to their desk. Voice messages could be sent using email or telephone addressing schemes, and the data networking infrastructure was used to send messages between locations rather than the public switched telephone network.
Skype allows these registered users to communicate through both instant messaging and voice chat. Voice chat allows telephone calls between pairs of users and conference calling and uses proprietary audio codec. Skype's text chat client allows group chats, emoticons, storing chat history, and editing of previous messages. Offline messages were ...
Accounts are usually set and memorized on the phone itself. A more sophisticated feature is dynamic download of account settings, also known as "extension mobility". This feature allows settings stored on a server to be downloaded to the phone, based on user login. The user logs into the phone and that phone becomes the user's extension.