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IBM CICS (Customer Information Control System) is a family of mixed-language application servers that provide online transaction management and connectivity for applications on IBM mainframe systems under z/OS and z/VSE. CICS family products are designed as middleware and support rapid, high-volume online transaction processing.
SVC is a two byte instruction with the hexadecimal operation code 0A; the second byte of the instruction, the SVC number, indicates the specific request. [2] The SVC number can be any value from 0 to 255, with the particular SVC number being up to the implementer of the operating system, e.g. on IBM's MVS, SVC 3 is used to terminate a program, while on the UNIVAC VS/9 and Fujitsu BS2000 ...
Historically, two different, but similar, systems were called RETAIN. The first, dating to the mid-1960s was a system that provided technical information to people in the IBM Field Engineering Division in the form of short bulletins or tips, organized according to machine type number or, for software, according to software component ID number.
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"Occasionally" [2] IBM software has a bug. Once it has been ascertained that the situation has not been caused by problems in third-party hardware or software or the user's configuration errors, IBM support staff, if they suspect that a defect in a current release of an IBM program is the cause, will file a formal report confirming the existence of an issue.