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The Better Business Bureau has given Temu a C-plus grade, citing 966 complaints since its inception in July 2022. Customers have voiced a spectrum of concerns, from damaged and missing items to ...
Negative reviews are retained as long as they align with our Review and Community Guidelines. Even in cases where a product listing is temporarily deactivated and later relisted, all reviews ...
Temu offers a customer-friendly returns and refunds policy, with one of the longest returns window in the industry. If customers are not satisfied with their purchase, they can return the product ...
Temu operates as an online store, carrying cut-price merchandise from self-employed sellers. More than 100,000 of them are based in China , according to Marketplace Pulse, a research firm.
Temu is an online marketplace operated by the Chinese e-commerce company PDD Holdings, which is owned by Colin Huang. [10] [9] [11] It offers heavily discounted consumer goods [12] mostly shipped to consumers directly from the People's Republic of China.
The reliability of customer reviews has been questioned. [1] Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2]
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Let the truth be known", the site allows competitors, and not just consumers, to post comments. The Ripoff Report home page also says: "Complaints Reviews Scams Lawsuits Frauds Reported, File your review. Consumers educating consumers", which allows a reasonable inference that the Ripoff Report encourages negative content.