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Method 1: Run hardware troubleshooter. Press Windows + X key. From the jump menu select Control Panel. On the Top right click on view by and select large icons. Go to troubleshooting. On the Left panel click View all items. Select Hardware and devices troubleshooter and follow the on screen instructions.
Make sure your keyboard is turned on and in pairing mode. To do this, press and hold the pairing button on the back of the keyboard until the LED light starts flashing. Remove the keyboard from your laptop's list of paired devices and try pairing it again. To do this, go to Settings > Devices > Bluetooth & other devices, click on the keyboard ...
Holding the Esc key is a troubleshooting step used to reset the connection, if needed. It is not a pairing button. Can you connect the keyboard to the device and then in Surface app, verify that the keyboard is up to date as well as the device itself and that the keyboard has sufficient battery charge. Then disconnect the keyboard to see if it ...
Try the Keyboard Troubleshooter at Settings > Update & Security > Troubleshoot. Check also at Settings > Time & Language > Region & Language to make sure the correct Language appears, then choose Advanced Keyboard Settings to see if a different input method is chosen in the dropdown menu. This could have been caused by Windows Update.
In the meantime, please give these methods a try and see if it help: Press Windows key + X then choose windows terminal (admin) Copy and paste this command and press enter. msdt.exe -id devicediagnostic. The Microsoft Support Diagnostic Tool (MSDT) collects information to send to Microsoft Support.
There are 3 reasons why this may be happening: 1. Your Bluetooth keyboard is not compatible with Surface devices. 2. An abnormal Bluetooth-related driver on the Surface. 3. Hardware issues with the Surface and keyboard. First of all, I hope I can get the specific model of your Surface and keyboard.
If still no joy, the hardware is likely defective and you should contact the vendor. You can double-check whether the problem is the keyboard, mouse, or receiver as follows: Open Device Manager (click Start, type Device Manager into the Search box, and press Enter) Double-click "Universal Serial Bus Controllers" to expand the category.
Select Devices and then Bluetooth & other devices. 3. Turn on Bluetooth if it is not already on. 4. Press and hold the Fn key on your keyboard and then press the Bluetooth key (F12) to put the keyboard into pairing mode. 5. Your Surface device should detect the keyboard and display it in the list of available devices. 6.
Yesterday arrived my Microsoft Sculpt Ergonomic Desktop I ordered from Amazon. After unboxing and installing it i found that keyboard is not connecting with my computer. Transmitter installs correctly and mouse is working well, but keyboard is not working at all. I tried to connect it in the different USB ports, every time is the same.
Hello, sorry to hear about your problem, it seems that your Microsoft Wireless Keyboard is not connecting to your computer properly. First of all, thank you for your description, according to your feedback, you can first update the bluetooth driver on your computer, press win+x to select device manager and then open it, find the bluetooth ...