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A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team". [3] A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data.
Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.
Jira (/ ˈ dʒ iː r ə / JEE-rə) [4] is a proprietary product developed by Atlassian that allows bug tracking, issue tracking and agile project management.Jira is used by a large number of clients and users globally for project, time, requirements, task, bug, change, code, test, release, sprint management.
Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT is to track software defects . However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool .
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