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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.
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The Hundred Code is a three-digit police code system. [3] This code is usually pronounced digit-by-digit, using a radio alphabet for any letters, as 505 "five zero five" or 207A "two zero seven Alpha".
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The 311 call center has been jammed with long waits since the cyber event last week, while city systems remain down. Columbus won't explain critical cyber service outage hampering 311 for days ...
Various services available through regional or national N11 codes (e.g.: 311 for non-emergency police or city services) in certain areas. Calling #77 from a mobile phone may reach the highway patrol in some states. [ 112 ]