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2. Contact manager - Wikipedia

   en.wikipedia.org/wiki/Contact_manager

   However, most recent contact management solutions are fully adapted to many-to-many interactions models, and the difference between a CRM and a contact manager starts to lay more on the fact that CRMs are commonly used to automate sales and marketing processes (quotes, invoices, reminder emails, etc.) where contacts management solutions focus ...

3. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

4. Alvaria - Wikipedia

   en.wikipedia.org/wiki/Alvaria

   Aspect was founded under the name Aspect Communications in 1973, when its software powered the first call center flight booking system with an intelligent Automatic Call Distributor. [ 8 ] In 2005, Aspect Communications was acquired by Concerto Software for $1 billion, [ 9 ] with the new entity called Aspect Software. [ 10 ]

5. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Multicloud CX, formerly Genesys Engage and PureEngage, Genesys' multicloud call center software available on all three major public cloud platforms – AWS, Azure and Google Cloud, deployed either in a public or private cloud setting. [26] [27] Genesys Cloud CX, formerly PureCloud, microservices-based software built on Amazon Web ...

6. (24)7.ai - Wikipedia

   en.wikipedia.org/wiki/(24)7.ai

   At the same time, [24]7.ai acquired the call center automation developer Voxify, which had been based in Alameda, California, and was funded by investors such as Intel. [ 6 ] [ 7 ] In 2012, the company rebranded its business, adopting a new logo dropping the word "Customer" and putting square brackets around the "24". [ 8 ]

7. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!