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  2. Information quality - Wikipedia

    en.wikipedia.org/wiki/Information_quality

    "Information quality" is a measure of the value which the information provides to the user of that information. [1] "Quality" is often perceived as subjective and the quality of information can then vary among users and among uses of the information. Nevertheless, a high degree of quality increases its objectivity or at least the ...

  3. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    SCADA. v. t. e. Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." [1] Total emphasizes that departments in addition to production (for example sales and ...

  4. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Summary. Garvin's eight dimensions can be summarized as follows: Performance: Brands can usually be ranked objectively on individual aspects of performance. Features: Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability: This is a key element for users who need the product to work ...

  5. Quality of working life - Wikipedia

    en.wikipedia.org/wiki/Quality_of_working_life

    Quality of working life (QWL) describes a person's broader employment-related experience.Various authors and researchers have proposed models of quality of working life – also referred to as quality of worklife – which include a wide range of factors, sometimes classified as "motivator factors" which if present can make the job experience a positive one, and "hygiene factors" which if ...

  6. Intelligence quotient - Wikipedia

    en.wikipedia.org/wiki/Intelligence_quotient

    An intelligence quotient (IQ) is a total score derived from a set of standardised tests or subtests designed to assess human intelligence. [1] The abbreviation "IQ" was coined by the psychologist William Stern for the German term Intelligenzquotient, his term for a scoring method for intelligence tests at University of Breslau he advocated in a 1912 book.

  7. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional, and ...

  8. Competence (human resources) - Wikipedia

    en.wikipedia.org/wiki/Competence_(human_resources)

    Competence (human resources) Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be ...

  9. Software quality - Wikipedia

    en.wikipedia.org/wiki/Software_quality

    For example, an attribute associated with portability is the number of target-dependent statements in a program. More precisely, using the Quality Function Deployment approach, these measurable attributes are the "hows" that need to be enforced to enable the "whats" in the Software Quality definition above.