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In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple Account to replacing the screen, Apple Support has you covered.
Follow these steps to set-up an appointment with your local Apple Store and Apple Genius. Drop By Your Local Apple Store. Make An Appointment With Apple via the Apple Support App (not available in all countries) Make An Apple Store Genius Appointment Via a Web Browser. What To Do Before Your Apple Store Genius Appointment.
To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website (here are the links to the U.S., U.K., Canada, and Australia.) This page...
If your iPhone or iPad isn't working or you're on a Mac, the best way to book an Apple Genius Bar appointment is via Apple's support page. You can access this page through any web browser.
We'll show you how to book an in-person appointment at your Apple Store (or an Apple Authorized Service Provider) to get hardware support for your iPhone, iPad, Mac, and any other supported Apple products.
Assuming your iPhone or iPad still functional (or you've got a spare), you can make an Apple Store appointment right from your device. If you don't have it already, download the Apple Support app from the App Store.
click on “Visit the Genius Bar” (or other category as needed) in the “Search location” field, enter your Full address or city or ZIP code. click on “Go”. click on “Distance” to find the closest Apple Stores, and those stores will be listed along with the first available appointment time.