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  2. Personality Traits Customers Love - AOL

    www.aol.com/finance/personality-traits-customers...

    As you hire and promote employees, look for these personality traits to infuse your brand with characteristics that customers love.

  3. Business acumen - Wikipedia

    en.wikipedia.org/wiki/Business_acumen

    In his 2012 book Seeing the Big Picture, Business Acumen to Build Your Credibility, Career, and Company, Kevin R. Cope states an individual who possesses business acumen views the business with an "executive mentality", with the ability to comprehend how the moving parts of a company work together to make to ensure success, and how financial metrics like profit margin, cash flow, and stock ...

  4. Know your customer - Wikipedia

    en.wikipedia.org/wiki/Know_your_customer

    Know your customer places a costly burden on businesses operating in the financial industry, especially smaller financial companies, where compliance costs are disproportionately heavy. [21] Customers may feel the information requested to be intrusive and burdensome, and may choose not to enter the business relationship as a result.

  5. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    The business strategy defines what business the firm is in, for example, the Walt Disney Company defines its business strategy "as making people happy." A business strategy also defines the target market, competitors, financial goals, new products, how the company competes, and perhaps some aspects of operations.

  6. I’m a Financial Advisor: Here Are 8 Common Problems ... - AOL

    www.aol.com/finance/m-financial-advisor-8-common...

    Managing personal finances can be a daunting task, and for many individuals, creating and sticking to a budget presents a significant challenge. Whether you're a recent graduate starting your...

  7. 6 Causes of Financial Problems and How You Can Solve Them

    www.aol.com/finance/6-causes-financial-problems...

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  8. Interpersonal relationship - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_relationship

    A firm with monopoly power may be less responsive to customer complaints because it can afford to adopt a dominant position. In a business partnership a "silent partner" is one who adopts a submissive position in all aspects, but retains financial ownership and a share of the profits. [68] Two parties can be dominant in different areas.

  9. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    Other Comprehensive QFD techniques using additional matrices are used to avoid such issues. Kano's model provides the insights into the dynamics of customer preferences to understand these methodology dynamics. The Kano model offers some insight into the product attributes which are perceived to be important to customers. The purpose of the ...