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A chief experience officer (CXO) is an executive responsible for the overall experience of an organization's products and services.As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, [1] the CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company's strategy and culture.
Julie Larson-Green (born 1962) is the former chief experience officer (CXO) of the Office Experience Organization at Microsoft, [1] where she worked 1993 through 2017. [2] She subsequently joined Qualtrics as their CXO.
A chief strategy officer (CSO) is an executive that usually reports to the CEO and has primary responsibility for strategy formulation and management, including developing the corporate vision and strategy, overseeing strategic planning, and leading strategic initiatives, including M&A, transformation, partnerships, and cost reduction.
In 2015, Airbnb renamed its chief human resources officer title to “chief employee experience officer.” And in 2021, Dave Stephenson, then-chief financial officer, took on the additional ...
VIRGINIA BEACH, Va., Sept. 27, 2024 (GLOBE NEWSWIRE) -- Groundworks®, North America’s leading and fastest-growing foundation and water management solutions company, today announced the hire of Lara Drake as its new chief experience officer (CXO). In this role, Drake will lead a team dedicated to enhancing the customer journey and experience.
Good morning! HR leaders are known by many names: Chief human resources officer, chief people officer, chief administrative officer, just to name a few.But a few years ago, Amex took it a step ...