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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store.
Six-digit verification codes are a form of two-factor authentication, a process that helps keep your important online accounts secure. For example, you might get a text message or email with a six ...
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
You'll need to enter a 6-digit verification code, just as you would when logging in. Alternatively enter one of your 16-character scratch codes. After this, 2FA will be turned off on your account. To change your 2FA app or device, just disable 2FA and then follow the instructions at " Enabling 2FA on smartphones and tablet computers " or ...