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The Jammu and Kashmir Public Services Guarantee Act, 2011: Notified [19] Odisha: Odisha Right to Public Services Act, 2012: Notified [20] Assam: Assam Right to Public Services Act, 2012: Notified [21] Central Government: Citizen's Charter and Grievance Redressal Bill 2011: Proposed [22] Gujarat: Gujarat (Right of Citizens to Public Services ...
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through the promotion of: Improvements in Government structures and processes; Citizen-friendly initiatives including redressal of public grievances; Documentation, incubation and dissemination of best practices
ETTSA (Excise and Taxation Technical Services Agency) government of Punjab is an autonomous body working primarily towards computerisation and automation of the Excise and Taxation Department of the Punjab State Government. [3] ETTSA works at 99 locations spanning the length and breadth of Punjab.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
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Punjab Government has developed a network of Service Centres (Punjabi ਸੇਵਾ ਕੇਂਦਰ). 2,147 service delivery centres are being developed to provide these services at the distance of 10 km in rural and 1.5 km in urban areas. Out of these 1,758 Centres and 389 are in urban areas.
Governance Reforms and Public Grievances Mann ministry: Bhagwant Mann: 16 March 2022 Incumbent Aam Aadmi Party: 18 Health & Family Welfare Mann ministry: Chetan Singh Jauramajra: 5 July 2022 Incumbent Aam Aadmi Party: 19 Higher Education and Languages Mann ministry: Gurmeet Singh Meet Hayer: 21 March 2022 Incumbent Aam Aadmi Party: 20 Home ...