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The usability expert Jakob Nielsen is a leader in the field of usability engineering. In his 1993 book Usability Engineering, Nielsen describes methods to use throughout a product development process—so designers can ensure they take into account the most important barriers to learnability, efficiency, memorability, error-free use, and ...
Jakob Nielsen (born 5 October 1957) is a Danish web usability consultant, human–computer interaction researcher, and co-founder of Nielsen Norman Group. [ 1 ] [ 2 ] He was named the “guru of Web page usability” in 1998 by The New York Times and the “king of usability” by Internet Magazine .
Usability consultants Rolf Molich and Jakob Nielsen developed this method on the basis of several years of experience in teaching and consulting about usability engineering. Heuristic evaluations are one of the most informal methods [1] of usability inspection in the field of human–computer interaction. There are many sets of usability design ...
Hallway testing, also known as guerrilla usability, is a quick and cheap method of usability testing in which people — such as those passing by in the hallway—are asked to try using the product or service. This can help designers identify "brick walls", problems so serious that users simply cannot advance, in the early stages of a new design.
He is best known for his books on design, especially The Design of Everyday Things. He is widely regarded for his expertise in the fields of design, usability engineering, and cognitive science, [4] and has shaped the development of the field of cognitive systems engineering. [5] He is a co-founder of the Nielsen Norman Group, along with Jakob ...
The method was developed in the early nineties by Wharton, et al., and reached a large usability audience when it was published as a chapter in Jakob Nielsen's seminal book on usability, "Usability Inspection Methods". [3] The Wharton, et al. method required asking four questions at each step, along with extensive documentation of the analysis.
The word "usability" also refers to methods for improving ease-of-use during the design process. Usability consultant Jakob Nielsen and computer science professor Ben Shneiderman have written (separately) about a framework of system acceptability, where usability is a part of "usefulness" and is composed of: [9]
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