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  2. American Residential Services - Wikipedia

    en.wikipedia.org/wiki/American_Residential_Services

    In 1996, ARS was founded to consolidate local and regional HVAC service companies. Shortly after, The Servicemaster Company, based in Downers Grove, Illinois, acquired both Rescue Rooter and ARS, in 1998 and 1999 respectively, and brought them together under the "ARS/Service Express" brand. The company eventually dropped the "Service Express ...

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    Although undoubtedly more costly (the human service, the cost of setting up and paying the phone company for the OPX on a monthly basis), it had the advantage of being more ready to respond to the unique needs of after-hours callers. The answering service operators also had the option of calling the client and alerting them to particularly ...

  4. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    These innovations began with the Motorola Pageboy, a simple "pager" or "beeper" introduced in 1974 that was generally offered in conjunction with answering services that handled busy / no-answer overloads and after hours calls for businesses and professionals. Operators wrote down a caller's message, sent a page alert or "beep" and when the ...

  5. Answering Emails After Hours? You May Be Entitled To Overtime

    www.aol.com/news/2013-06-25-answering-emails...

    By Donna Ballman What did we ever do before cell phones? Well, for one thing, we probably worked a lot less. In a recent study by The Pew Research Center, 62 percent of us have smartphones and 33 ...

  6. International Comfort Products - Wikipedia

    en.wikipedia.org/wiki/International_Comfort_Products

    ICP is a Carrier subsidiary. ICP makes oil and gas furnaces, heat pumps, and central air-conditioning systems for residential and commercial customers. [1] It manufacturers, markets, and sells residential heating and cooling systems under the Arcoaire, Comfortmaker, Day & Night, Heil, KeepRite, Lincoln, and Tempstar brands; its commercial units, with up to 25 tons of cooling capacity, are sold ...

  7. Ferguson Enterprises - Wikipedia

    en.wikipedia.org/wiki/Ferguson_Enterprises

    The company has 36,000 suppliers and operates from 11 regional distribution centers, four MDCs, approximately 5,900 fleet vehicles, and 1,773 branches. [1] Build.com is the company's primary online shopping channel. Its primary competitors are Amazon.com in e-commerce and Home Depot in retail. [2] In August 2024, Ferguson plc merged into the ...

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