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In an effort to strengthen consumer financial protections in California, Governor Gavin Newsom in 2020 proposed an initiative [3] to modernize and revamp the Department of Business Oversight (DBO). The measure included an increase in staff and authority, to enhance the department's regulatory scope and enable it to become a national model for ...
Thumbtack is an American home services website. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, computer / IT repair and event planning.
One-stop shops are an element of New Public Management with a focus on improving the delivery of government services to citizens. [3] Drawing on observed successes in the private sector's model for delivering consumer-centric service to enhance customer satisfaction, government entities employ this model of one-stop shop to help give citizens the feeling that they are able to easily access ...
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