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  2. Enable cookies in your web browser - AOL Help

    help.aol.com/.../enable-cookies-in-your-web-browser

    A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart! • Enable cookies in Firefox • Enable cookies in Chrome

  3. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings.

  5. Enable JavaScript - AOL Help

    help.aol.com/articles/enable-cookies-and-javascript

    Learn how to enable JavaScript in your browser to access additional AOL features and content.

  6. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  7. Browser - AOL Help

    help.aol.com/products/browser

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.