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In 2010, HSBC was rated the worst in customer advocacy by Forrester Research, which asked bank customers to rank their banks. In the national survey of approximately 4,500 banking customers assessing the top 50 banks, in answer to the question: "My financial provider does what’s best for me, not just its own bottom line," HSBC set a new all ...
Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates. A HSBC Premier customer receives the HSBC Premier services in all countries that offer HSBC Premier, without having to meet that country's qualifying criteria ("Premier in One, Premier in All"). [186]
HSBC UK Bank plc is a British multinational banking and financial services organisation based in Birmingham, England.It is a wholly owned subsidiary of the global HSBC banking and financial group, which has been headquartered in London since 1993.
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HSBC Private Bank is the principal private banking business of the HSBC Group.HSBC Private Bank's holding company is HSBC Private Banking Holdings (Suisse) S.A..The holding company is wholly owned by British HSBC Bank plc and its subsidiaries include HSBC Private Bank (Suisse) S.A., HSBC Private Bank (UK) Limited, HSBC Private Bank (C.I.) Limited, HSBC Private Bank (Luxembourg) S.A., HSBC ...
On 6 April 2016, HSBC Brunei commenced winding down its operation in Brunei as a part of HSBC Group global review. The bank which comprise retail, commercial and global banking services will no longer take on any new accounts, facilities or business from that date. Employees of the bank have been offered fair redundancy packages. [12]