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A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
Once a flight has departed, the reservation system is updated with a list of the checked-in passengers (e.g. passengers who had a reservation but did not check in (no shows) and passengers who checked in, but did not have a reservation (go shows)). Finally, data needed for revenue accounting and reporting is handed over to administrative systems.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).
In aviation, no-show is when a ticketed passenger doesn't show up for their flight. [2] Such passenger is also sometimes called a "no-show". [3] Airlines attempt to reduce losses caused by no-shows by employing tactics such as overbooking, [3] reconfirmation, and no-show penalty charges. [4] The U.S. government warns consumers to not be a no ...
Fare construction refers to the application of fares which can cover the flights in the reservation, necessary to price the air ticket for issuance. It is commonly presented as a single line with standardized codes [7] which can be used for travel agents to price the ticket in global distribution systems. For example, a fare construction may say:
At the time e-tickets were first implemented in the 1990s, this simple data structure was not a major problem because most airlines still practiced product bundling. That is, it was simply expected in most major markets that the price of a ticket included many other ancillary services like (1) checking up to two regular-sized bags and (2) one ...
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...