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Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
The Four cornerstone model was developed by Ayman Sawaf and Robert Cooper in 1997. [5] [7] Multiple studies and research carried out in regards to emotional intelligence based on this model revealed a marginal qualitative difference between the public and private sector executives and expand on the usage of this model. [7]
The emotional quotient is commonly referred to in the field of psychology as emotional intelligence [6] (also known as emotional competence or emotional skills). IQ reflects a person's cognitive and observational abilities and how quickly they can use reasoning to solve problems.
Twenty-eight items are used to obtain a total EQ score and to produce four composite scale scores, corresponding to the four main skills of Daniel Goleman's model of emotional intelligence (derived by crossing the domains of the "self" and the "social" with "awareness" and "management."
According to the Four-Branch Model of Emotional Intelligence model, there are four abilities that exist for emotional intelligence: [8] [9] Perception – the ability to detect and decipher emotions in faces, pictures, voices, and cultural artifact. Also includes the ability to identify one's own emotions.
The Mayer–Salovey–Caruso Emotional Intelligence Test (MSCEIT) is an ability-based measure of emotional intelligence. The test was constructed by academics John D. Mayer, Peter Salovey, and David R. Caruso at Yale and the University of New Hampshire in cooperation with Multi-Health Systems Inc. The test measures emotional intelligence ...
The PAD emotional state model is a psychological model developed by Albert Mehrabian and James A. Russell to describe and measure emotional states. PAD uses three numerical dimensions to represent all emotions. [24] [25] The PAD dimensions are Pleasure, Arousal and Dominance. The Pleasure-Displeasure Scale measures how pleasant an emotion may be.
Models of temperament often include four trait dimensions: surgency/sociability, negative emotionality, persistence/effortful control, and activity level. [120] Some of these differences in temperament are evident at, if not before, birth.