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Meta Platforms, Inc., [9] doing business as Meta, [10] and formerly named Facebook, Inc., and TheFacebook, Inc., [11] [12] is an American multinational technology conglomerate based in Menlo Park, California. The company owns and operates Facebook, Instagram, Threads, and WhatsApp, among other products and services. [13]
Meta also purchased the defunct company ConnectU in a court settlement and acquired intellectual property formerly held by rival Friendster. The majority of the companies acquired by Meta are based in the United States, and in turn, a large percentage of these companies are based in or around the San Francisco Bay Area.
Facebook customer Global Science Research sold information on over 87 million Facebook users to Cambridge Analytica, a political data analysis firm led by Alexander Nix. [217] While approximately 270,000 people used the app, Facebook's API permitted data collection from their friends without their knowledge. [ 218 ]
Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes abbreviated to CX AI). [ 1 ] [ 2 ] Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available.
Andrew "Boz" Bosworth is an American business executive who has been chief technology officer at Meta since January 2022.. After graduating from Harvard University in 2004, he worked as a developer on Microsoft Visio for almost two years, then joined Mark Zuckerberg at Facebook in January 2006, where he helped create News Feed.
Workplace is an online collaborative software tool developed by Meta Platforms. Its features include instant messaging, file sharing, and video and audio conferencing. It was announced on 14 May 2024 that Meta would be sunsetting Workplace in 2026.
A lookalike audience is a group of social network members who are determined as sharing characteristics with another group of members. [1] In digital advertising, it refers to a targeting tool for digital marketing, first initiated by Facebook, which helps to reach potential customers online who are likely to share similar interests and behaviors with existing customers. [2]
Bret Steven Taylor (born 1980) is an American computer programmer and entrepreneur. He is most notable for leading the team that co-created Google Maps and his tenures as the CTO of Facebook (now Meta Platforms), as the chairman of Twitter, Inc.'s board of directors prior to its acquisition by Elon Musk, and as the co-CEO of Salesforce (alongside co-founder Marc Benioff).