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If a patient understands, they are able to "teach-back" the information accurately. This is a communication method intended to improve health literacy. There can be a significant gap in the perception of how much a patient needs information, or how effective a provider's communication is. [1]
A patient's communication with their healthcare team and vice versa, affects the outcome of their health. Strong, clear, and positive relationships with physicians can chronically improve and increase the condition of a certain patient. Patients often find healthcare settings and professionals stressful.
Goal 1: Identify patients correctly. Goal 2: Improve effective communication. Goal 3: Improve the safety of high-alert medications. Goal 4: Ensure safe surgery. Goal 5: Reduce the risk of health care-associated infections. Goal 6: Reduce the risk of patient harm resulting from falls. [2] [4]
Improve trust between a patient and their provider through effective and clear communication. [5] Increased adherence – Effective communication and patient education increases patient motivation to adhere to treatments. Patient outcomes – Patients more likely to respond well to their treatment plan – fewer complications.
The National Patient Safety Goals is a quality and patient safety improvement program established by the Joint Commission in 2003. The NPSGs were established to help accredited organizations address specific areas of concern in regards to patient safety.
SBAR is an acronym for Situation, Background, Assessment, Recommendation; a technique that can be used to facilitate prompt and appropriate communication.This communication model has gained popularity in healthcare settings, especially amongst professions such as physicians and nurses.
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