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Frontier Communications Parent, Inc. is an American telecommunications company. [6] Known as Citizens Utilities Company until 2000, [7] Citizens Communications Company until 2008, [8] and Frontier Communications Corporation until 2020, [6] as a communications provider [9] with a fiber-optic network [10] and cloud-based services, [11] Frontier offers broadband internet, digital television, and ...
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
The company began doing business as Frontier Communications of Connecticut. It is the second former unit of the Bell System to be acquired by Frontier, the first being Frontier West Virginia (originally C&P Telephone of West Virginia) which was purchased from Verizon in 2010.
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.