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Facility management [1] or facilities management (FM) is a professional discipline focused on coordinating the use of space, infrastructure, people, and organization. Facilities management ensures that physical assets and environments are managed effectively to meet the needs of their users.
Building management (in the UK) is a discipline that comes under the umbrella of facility management. Hard services usually relate to physical, structural services such as fire alarm systems, lifts, and so on whereas soft services allude to cleaning, landscaping, security, and suchlike human-sourced services.
Facilities engineering evolved from plant engineering in the early 1990s as U.S. workplaces became more specialized. Practitioners preferred this term because it more accurately reflected the multidisciplinary demands for specialized conditions in a wider variety of indoor environments, not merely manufacturing plants.
The International Facility Management Association (IFMA) defines facility management as the practice of coordinating the physical workplace with the people and work of the organization. It integrates principles from business administration, architecture, as well as the behavioral and engineering sciences.
This is much akin to the role of management in any business. Property management is the administration of personal property, equipment, tooling, and physical capital assets acquired and used to build, repair, and maintain end-item deliverables.
Site managers are required to keep within the timescale and budget of a project, and manage any delays or problems encountered on-site during a construction project. Also involved in the role is the managing of quality control, health and safety checks and the inspection of work carried out.
IFMA certifies facility managers, conducts research, provides educational programs, accredits facility management degree and certificate programs, and produces a series of facility management-related conferences and expositions. Its official publication, FMJ, [7] is a bimonthly magazine written for facility professionals.
In managing manufacturing or service operations, several types of decisions are made including operations strategy, product design, process design, quality management, capacity, facilities planning, production planning and inventory control. Each of these requires an ability to analyze the current situation and find better solutions to improve ...