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  2. Change-advisory board - Wikipedia

    en.wikipedia.org/wiki/Change-advisory_board

    A change-advisory board (CAB) delivers support to a change-management team by advising on requested changes, assisting in the assessment and prioritization of changes. This body is generally made up of IT and Business representatives that include: a change manager, user managers and groups, product owners, technical experts, and possible third parties and customers (if required).

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  4. ServiceNow Reports Financial Results for Second Quarter 2013

    www.aol.com/news/2013-07-31-servicenow-reports...

    The new ServiceNow Performance Analytics product provides users with Key Performance Indicator (KPI)-driven dashboards and scorecards that work transparently with all ServiceNow applications ...

  5. Microsoft BizTalk Server - Wikipedia

    en.wikipedia.org/wiki/Microsoft_BizTalk_Server

    The following is an incomplete list of the technical features in the BizTalk Server: The use of adapters to simplify integration to line of business (LOB) applications (Siebel, SAP, IFS Applications, JD Edwards, Oracle, Microsoft Dynamics CRM), databases (Microsoft SQL Server, Oracle Database and IBM Db2) and other Technologies (TIBCO and Java EE) [19]

  6. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    For example, in the ServiceNow platform, business rules can be written requiring the signature of a business owner within 2 weeks of a newly completed risk assessment. The tool can be configured to automatically email notifications to the business owner, and transition the risk assessment to various stages in the process depending on the owner ...

  7. Job Entry Subsystem 2/3 - Wikipedia

    en.wikipedia.org/wiki/Job_Entry_Subsystem_2/3

    Multi Access Spool capability was added to let peer computers share a common job queue and print/punch output queues. [citation needed] With the introduction of System/370 in 1972, IBM rewrote HASP to become a standard part of the system and renamed it Job Entry Subsystem 2. JES2 was introduced in OS/VS2 in Release 2, also known as MVS, in 1973 ...

  8. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.

  9. List of acquisitions by Cisco - Wikipedia

    en.wikipedia.org/wiki/List_of_acquisitions_by_Cisco

    Network Configuration and Change Management (NCCM) United States — [174] February 4, 2011: Inlet Technologies Adaptive Bit Rate (ABR) digital media processing platforms United States $ 95,000,000 [175] March 29, 2011: newScale Inc. [Cisco Intelligent Automation for Cloud] United States — [176] August 21, 2011: AXIOSS Software and Talent