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  2. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer service, a brand's ethical ideals and the shopping environment are examples of factors that affect a customer's experience. Understanding and effectively developing a positive customer experience has become a staple within businesses and brands to combat growing competition (Andajani, 2015 [ 12 ] ).

  3. Student Learning Objectives - Wikipedia

    en.wikipedia.org/wiki/Student_Learning_Objectives

    Learning goals - A teacher-developed description of what the student will know and be able to do at the end of a course based upon an overarching idea for the academic or elective discipline. A teacher will know that they have an effective learning goal when the knowledge or skill can be applied to life outside the classroom. Learning goals ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Outcome-based education - Wikipedia

    en.wikipedia.org/wiki/Outcome-based_education

    Students will understand what is expected of them and teachers will know what they need to teach during the course. Clarity is important over years of schooling and when team teaching is involved. Each team member, or year in school, will have a clear understanding of what needs to be accomplished in each class, or at each level, allowing ...

  6. Customer value proposition - Wikipedia

    en.wikipedia.org/wiki/Customer_value_proposition

    Gaining a customer's attention and approval will help build sales faster and more profitably, as well as work to increase market share. [2] Understanding customer needs is important because it helps promote the product. A brand is the perception of a product, service or company that is designed to stay in the minds of targeted consumers ...

  7. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    For example, some research suggests that an applicant's cognitive ability, education, training, and work experiences may be better captured in unstructured interviews, whereas an applicant's job knowledge, organizational fit, interpersonal skills, and applied knowledge may be better captured in a structured interview. [6]