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  2. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Change all your passwords – Yes, it may seem like an impossible task, but it is a mandatory one. The main reason for doing this is that if one of your accounts is hacked, there’s no way to ...

  3. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4.

  4. Someone hacked your account. Now what? How to navigate the ...

    www.aol.com/someone-hacked-account-now-navigate...

    Despite the common belief that you should change your password every few months, the National Institute of Standards and Technology recommends only changing it if there's evidence it's been ...

  5. Self-service password reset - Wikipedia

    en.wikipedia.org/wiki/Self-service_password_reset

    It is Role Base Access Control (RBAC) feature which is responsible for access level provisioning for the users. When doing critical self-service password resets for privileged accounts you may want to allow account unlocks and to restrict password change functionality. The support teams have a responsibility of changing passwords of these accounts.

  6. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  7. AOL

    login.aol.com/forgot

    Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  8. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Check your display name: If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured.

  9. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.