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  2. Enough with airline hidden fees: DOT rules take aim at ... - AOL

    www.aol.com/enough-airline-hidden-fees-dot...

    Getting a refund from airlines is a long-winded and often complicated process. Sometimes, passengers end up getting a travel credit or voucher instead of an actual reimbursement or just a partial ...

  3. Air Passengers Rights Regulation - Wikipedia

    en.wikipedia.org/wiki/Air_Passengers_Rights...

    The Air Passengers Rights Regulation 2004 [1] [2] (Regulation (EC) No 261/2004) is a regulation in EU law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.

  4. UPDATE 2-U.S. proposes refunds for delayed airline baggage ...

    www.aol.com/news/1-biden-direct-u-study...

    The U.S. Transportation Department on Friday released proposed new rules to require passenger airlines to refund fees for bags that are significantly delayed and refunds for services like onboard ...

  5. US airlines are required to refund you for a canceled flight ...

    www.aol.com/us-airlines-required-refund-canceled...

    Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.

  6. United Breaks Guitars - Wikipedia

    en.wikipedia.org/wiki/United_Breaks_Guitars

    The second video, "United Breaks Guitars: Song 2", was released on YouTube on August 17, 2009. [8] The song takes a humorous look at Carroll's dealings with "the unflappable" United customer service employee Ms. Irlweg; it targets the "flawed policies" that she was forced to uphold. [7] In March 2010, "United Breaks Guitars: Song 3" was ...

  7. 2017 United Express passenger removal - Wikipedia

    en.wikipedia.org/wiki/2017_United_Express...

    A United spokesperson later indicated that passengers would not be required to agree to those terms. [104] On April 13, 2017, United internally announced a policy change to ensure that flight crews are booked "at least 60 minutes prior to departure." [105] [106] On April 18, Munoz reported that no one would be fired as a result of the incident.

  8. United’s New Refund Policy: One More Reason to Stay Home

    www.aol.com/news/united-refund-policy-one-more...

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  9. No-show (airlines) - Wikipedia

    en.wikipedia.org/wiki/No-show_(airlines)

    No-shows occur when the Travel Agent fails to cancel a booking that is not required by the customer which leads to inventory spoilage. If the reservation is not cancelled it may result in a No-show rebooking/refund restrictions may apply for no-show after ticketing. Un-ticketed segments which result in No-Show shall be liable to penalty fees. [5]