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The watchdog said Royal Mail’s poor performance is ‘eroding public trust’ in the institution, after also fining it last year. Ofcom fines Royal Mail £10.5m for missing delivery targets Skip ...
Royal Mail fined £10.5m for missing delivery targets "The world has changed, we're sending a third of the letters we were 20 years ago," said Natalie Black, Ofcom's group director for networks ...
Royal Mail said only 74.5% of first class mail was delivered on time – classed as within in one working day – missing its 93% target.
Post Office Limited, formerly Post Office Counters Limited and commonly known as the Post Office, is a state-owned retail post office company in the United Kingdom that provides a wide range of postal and non-postal related products including postage stamps, banking, insurance, bureau de change and identity verification services to the public through its nationwide network of around 11,500 ...
Royal Mail Special Delivery is an expedited mail service that guarantees delivery by 1 p.m. or 9 a.m. the next day for an increased cost. In the event that the item does not arrive on time, there is a money back guarantee. It insures goods to the value of £50 for 9 a.m. or £750 for 1 p.m.
Historically, Royal Mail and the Post Office were part of the same entity and were a public authority. They split into separate organisations in 2012. [ 11 ] The Post Office's unique position, with a history as a prosecutor going back to 1683, gave the Criminal Cases Review Commission (CCRC) concerns about its neutrality.
Ofcom said that, even after taking circumstances into account, Royal Mail fell short of its targets by a ‘significant and unexplained margin’. Royal Mail fined £5.6m for delivery failures ...
Royal Mail is continuing to ask customers to refrain from posting items to overseas destinations while it investigates a cyber attack. The company said it was experiencing “severe disruption ...