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Android Mail app – Follow steps under "Choose your built in Android email app" and select either Gmail or Samsung app, depending on what you use. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Remove your AOL account and set it up again in the Thunderbird email client. For more info on how to connect accounts, go to Thunderbird's website. Go to Tools | Account Settings. Select your account in the list. Go to Account Actions at the bottom left. Click Remove Accounts. Click Add Accounts and type in the email address and password.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer
The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.