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  2. Pay scale - Wikipedia

    en.wikipedia.org/wiki/Pay_scale

    A pay scale (also known as a salary structure) is a system that determines how much an employee is to be paid as a wage or salary, based on one or more factors such as the employee's level, rank or status within the employer's organization, the length of time that the employee has been employed, and the difficulty of the specific work performed.

  3. General Schedule (US civil service pay scale) - Wikipedia

    en.wikipedia.org/wiki/General_Schedule_(US_civil...

    As an example (and not including locality adjustments), an employee at GS-12 Step 10 (base salary $98,422) being promoted to a GS-13 position would initially have his/her salary set at GS-13 Step 4 (base salary $99,028, as it is the nearest salary to GS-12 Step 10 but not lower than it), and then have his/her salary adjusted to a higher step ...

  4. Federal Salary Council - Wikipedia

    en.wikipedia.org/wiki/Federal_Salary_Council

    The Federal Salary Council (FSC) is an advisory body of the executive branch of the United States government. Established under the provisions of Title 5, section 5304(e) of the United States Code , the FSC provides recommendations on the locality pay program, [ 1 ] created by the Federal Employees Pay Comparability Act of 1990 (FEPCA).

  5. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, also known as customer success management or client advocacy, is a business strategy focused on helping customers achieve their goals when using a product or service. It involves providing support and guidance to ensure customers get value from their investments.

  6. Salary - Wikipedia

    en.wikipedia.org/wiki/Salary

    Salary can also be considered as the cost of hiring and keeping human resources for corporate operations, and is hence referred to as personnel expense or salary expense. In accounting, salaries are recorded in payroll accounts. [1] A salary is a fixed amount of money or compensation paid to an employee by an employer in return for work performed.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  8. Compa-ratio - Wikipedia

    en.wikipedia.org/wiki/Compa-ratio

    A compa-ratio of 1.00 or 100% means that the employee is paid exactly what the industry average pays and is at the midpoint for the salary range. A ratio of 0.75 means that the employee is paid 25% below the industry average and is at risk of seeking employment with competitors at a higher pay that is perceived as equitable.

  9. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated.