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A filling station attendant or gas station attendant (also known as a gas jockey in the US and Canada [1] [2]) is a worker at a full-service filling station who performs services other than accepting payment. Tasks usually include pumping fuel, cleaning windshields, and checking vehicle oil levels.
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Interior of a Japanese 7-Eleven convenience store (2014) A typical bodega in New York City (2019). A convenience store, convenience shop, bodega, corner store, corner shop, superette or mini-mart is a small retail store that stocks a range of everyday items such as convenience food, groceries, beverages, tobacco products, lottery tickets, over-the-counter drugs, toiletries, newspapers and ...
In North America the fuel is known as "gasoline" or "gas" for short, and the terms "gas station" and "service station" are used in the United States, Canada, and the Caribbean. In some regions of Canada, the term "gas bar" (or "gasbar") is used. In the rest of the English-speaking world the fuel is known as "petrol".
The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
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