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Customers wishing to claim these refunds must create an online TfL account, and then either manually claim online each time they are delayed, or use the free Train Reeclaim tool which automatically detects delayed TfL journeys and claims a refund on behalf of the commuter for each one. [92]
TfL also administers the congestion charge zone and the low emission zone. London has a comprehensive rail network with several major railway stations linking to the rest of the country. International travel is possible from St Pancras International which connects to mainland Europe through the Eurostar service, or from one of six international ...
The former group are often allowed to buy another ticket and then claim a refund later upon presentation of their season ticket. However, the latter group are liable to penalty fares. Discretion is not always being used correctly despite being a specific requirement of penalty fares schemes.
The first large scale adoption of smartcards for transport in Great Britain was by Transport for London (TfL) with the Oyster card. [6] It was initially only available on TfL services, but it has been progressively rolled out to National Rail services in and around Greater London. ITSO cards can also now be used on Oyster card readers. [7]
When bought at a London Underground station or other Transport for London agent, one day Travelcards are sold on a paper ticket with a magnetic stripe and Travelcards lasting seven days or more are loaded on to an Oyster card. A monthly travelcard (valid for between 28 and 31 days depending on month) is sold for 3.84 times the price of a 7-day ...
London Underground and Docklands Light Railway use Transport for London's Travelcard zones to calculate fares, including fares on the Underground only. Travelcard Zone 1 is the most central, encompassing an area mainly bounded by the London Terminals and the Circle line, while Travelcard Zone 6 is the most outlying zone within the Greater London boundaries.
Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. [ 2 ] TfL is the successor organization of the London Passenger Transport Board , which was established in 1933, and several other bodies in the intervening years.
The Oyster card system was originally created and maintained via a PFI contract known as 'Prestige' between TfL and TranSys. TranSys was responsible for developing, installing, managing and maintaining London's automated fare collection system including the Oyster card system, on behalf of TfL.