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If this occurs a refund may be requested by telephoning the Oyster helpline the day after the incident occurs (to allow time for the central computers to be updated); the overcharged amount can be added back to the pay-as-you-go balance on the card from the following day when the Oyster card is used to make a journey. The use of Oyster cards on ...
TfL says it will reopen applications in phases and will look to refund customers who have overpaid.
The first large scale adoption of smartcards for transport in Great Britain was by Transport for London (TfL) with the Oyster card. [6] It was initially only available on TfL services, but it has been progressively rolled out to National Rail services in and around Greater London. ITSO cards can also now be used on Oyster card readers. [7]
Oyster card: Smart card July 2003 Bus, tube, trams, DLR, London Overground & most National Rail services [21] Travelcard: Magnetic stripe ticket, or loaded into an Oyster card: May 1983 Greater Stockholm: SL [22] SL-kort Smart card May 2022 Buses, Metro, rail, tram, ferries: Replaced the SL Access smart card system. Lombardy (Italian region ...
A Travelcard season ticket can be sold by National Rail retailers and loaded into National Rail smart cards. As of 2022, an inboundary Travelcard season ticket (one valid within the numbered zones only) is sold on smart cards only, which include Oyster card (if sold by TfL) and National Rail ITSO smart cards (if sold by National Rail ...
Not receiving a credit or refund on your card for a product or service you are not satisfied with. Being charged twice for the same item. Getting charged a higher amount than is on your receipt.
The Oyster card, the first major implementation of fare capping, uses MIFARE smart cards with proprietary programming, with equipment connected to proprietary back-office systems. The Oyster card began to support fare capping in 2005, 7 years after the system's initial design began in 1998.
Fare zones 7–9 are ancillary zones of the Travelcard and Oyster card fares scheme managed by Transport for London, used for calculating fares from some stations outside Greater London that are not in zones 4, 5 and 6. Travelcards are available on Oyster with validity in these zones. They are not included in the validity of National Rail out ...