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Funeral homes have to follow the FTC’s “Funeral Rule,” which provides bereaved consumers rights during the process and holds the business to strict requirements. One of the caveats is that ...
The Funeral Rule, enacted by the Federal Trade Commission on April 30, 1984, and amended effective 1994, is a U.S. federal regulation designed to protect consumers by requiring that they receive adequate information concerning the goods and services they may purchase from a funeral provider.
Secret shopper data collected by the FTC from 2018-2023, albeit of small sample sizes, showed that anywhere from 15-19% of funeral homes were violating the rule by not sharing the full price list.
In 1984, [10] [non-primary source needed] the FTC began to regulate the funeral home industry in order to protect consumers from deceptive practices. The FTC Funeral Rule requires funeral homes to provide all customers (and potential customers) with a General Price List (GPL), specifically outlining goods and services in the funeral industry, as defined by the FTC, and a listing of their prices.
As of 2019, there are around 19,136 funeral homes that provide funeral services in the U.S. About 89.2% of them are privately owned by families or individuals. [ 22 ] Experts and analysts of the industry have estimated that the top six funeral operators control 25 to 30% of all funeral services in North America, with the top four owning between ...
The FTC rule “prohibits companies from ‘misrepresenting any material fact while marketing goods or services,’ failing to disclose relevant information before getting the customer's payment ...
The Fair and Accurate Credit Transactions Act of 2003 (FACT Act or FACTA, Pub. L. 108–159 (text)) is a U.S. federal law, passed by the United States Congress on November 22, 2003, [1] and signed by President George W. Bush on December 4, 2003, [2] as an amendment to the Fair Credit Reporting Act.
In December 2013, the FTC imposed conditions on the acquisition, requiring the two companies to sell 53 funeral homes and 38 cemeteries in 59 local markets, and requiring the merged company to be subject to a ten-year period during which the FTC will review any attempt by the company to acquire funeral or cemetery assets in those local markets ...