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Composite by Mariya Pylayev; Getty Images In this week's "Job Descriptions Decoded," I feature a position for a sales/customer service position. In this series, each week, I analyze a live job ...
The Bureau of Labor Statistics (BLS) maintains the Direct Match Title File (DMTF) that contains job titles that match detailed occupations in the SOC. [5] For example, the following job titles all match to the occupation Bill and Account Collectors (SOC code of 43-3011): Collection Agent, Collections Clerk, Collections Representative, Debt Collector, Installment Agent, Installment Loan ...
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Further minor revisions were made in 2006. The 2011 revision combined the variation National Occupational Classification for Statistics (NOC-S) and the 2006 NOC version into one system with structural changes. [3] The 2016 revision was minor and the NOC content is now continually updated; however its structure is set to be revised every 10 ...
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]
A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.
Description Note 11: Agriculture, Forestry, Fishing and Hunting: 21: Mining, Quarrying, and Oil and Gas Extraction 22: Utilities: 23: Construction: 31–33: Manufacturing: 41–42: Wholesale Trade (41 in Canada, [3] 42 in the United States [2]) 44–45: Retail Trade 48–49: Transportation and Warehousing: 51: Information [notes 1] 52: Finance ...
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