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If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.
If the problem persists, try the next solution. You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps. Verify whether the computer meets the system requirements. We suggest you make sure your computer meets the minimum system requirements for video playback.